Avoid JIRA comments deletion

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Avoid JIRA comments deletion

Dmitriy Pavlov
Hi Igniters,

What do you think about deletion of comment in JIRA tickets? I constantly
see that participants add comments, and then delete them.

IMO , we have partially lost the history of problem research, and we can
lose interesting ideas about the problem causes; or already tested
hypotheses.

I understand that the commentary may be outdated, but it can be underlined
by the second comment, which speaks about it explicitly.

Please share your vision.

Sincerely,
Dmitriy Pavlov
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Re: Avoid JIRA comments deletion

Igor Sapego-2
I totally agree. There is no sense in most cases in deletion
of commentaries.

There is even less sense, when you can look into ticket
history and see all the removed comments anyway.

Best Regards,
Igor

On Wed, May 16, 2018 at 12:27 PM, Dmitry Pavlov <[hidden email]>
wrote:

> Hi Igniters,
>
> What do you think about deletion of comment in JIRA tickets? I constantly
> see that participants add comments, and then delete them.
>
> IMO , we have partially lost the history of problem research, and we can
> lose interesting ideas about the problem causes; or already tested
> hypotheses.
>
> I understand that the commentary may be outdated, but it can be underlined
> by the second comment, which speaks about it explicitly.
>
> Please share your vision.
>
> Sincerely,
> Dmitriy Pavlov
>
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Re: Avoid JIRA comments deletion

Dmitriy Govorukhin
+1 Dmitriy,

I do not see any reason for deletion comments.
Maybe only edit operation must be allowed.

On Wed, May 16, 2018 at 12:32 PM, Igor Sapego <[hidden email]> wrote:

> I totally agree. There is no sense in most cases in deletion
> of commentaries.
>
> There is even less sense, when you can look into ticket
> history and see all the removed comments anyway.
>
> Best Regards,
> Igor
>
> On Wed, May 16, 2018 at 12:27 PM, Dmitry Pavlov <[hidden email]>
> wrote:
>
> > Hi Igniters,
> >
> > What do you think about deletion of comment in JIRA tickets? I constantly
> > see that participants add comments, and then delete them.
> >
> > IMO , we have partially lost the history of problem research, and we can
> > lose interesting ideas about the problem causes; or already tested
> > hypotheses.
> >
> > I understand that the commentary may be outdated, but it can be
> underlined
> > by the second comment, which speaks about it explicitly.
> >
> > Please share your vision.
> >
> > Sincerely,
> > Dmitriy Pavlov
> >
>
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Re: Avoid JIRA comments deletion

Andrey Kuznetsov
Folks,

Let me disagree with you.

As you've mentioned, there is a history of changes for an issue, so nothing
can be lost. Comment deletions can be useful to maintain clear path of
issue evolution. For me, it's ok to delete misleading comments, but this
should be done with care, of course.

2018-05-16 12:51 GMT+03:00 Dmitriy Govorukhin <[hidden email]>
:

> +1 Dmitriy,
>
> I do not see any reason for deletion comments.
> Maybe only edit operation must be allowed.
>
>

--
Best regards,
  Andrey Kuznetsov.
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Re: Avoid JIRA comments deletion

daradurvs
+1 to Andrey's point.

Do we really have any problems with comment's deletion?

I think: if a contributor will make a decision to remove a comment and
will not be able to do this he just will edit the comment with the
message *deleted*.



On Wed, May 16, 2018 at 2:46 PM, Andrey Kuznetsov <[hidden email]> wrote:

> Folks,
>
> Let me disagree with you.
>
> As you've mentioned, there is a history of changes for an issue, so nothing
> can be lost. Comment deletions can be useful to maintain clear path of
> issue evolution. For me, it's ok to delete misleading comments, but this
> should be done with care, of course.
>
> 2018-05-16 12:51 GMT+03:00 Dmitriy Govorukhin <[hidden email]>
> :
>
>> +1 Dmitriy,
>>
>> I do not see any reason for deletion comments.
>> Maybe only edit operation must be allowed.
>>
>>
>
> --
> Best regards,
>   Andrey Kuznetsov.



--
Best Regards, Vyacheslav D.
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Re: Avoid JIRA comments deletion

Vladimir Ozerov
Agree, comments deletion is perfectly normal operation.
What are we trying to solve?

On Wed, May 16, 2018 at 3:12 PM, Vyacheslav Daradur <[hidden email]>
wrote:

> +1 to Andrey's point.
>
> Do we really have any problems with comment's deletion?
>
> I think: if a contributor will make a decision to remove a comment and
> will not be able to do this he just will edit the comment with the
> message *deleted*.
>
>
>
> On Wed, May 16, 2018 at 2:46 PM, Andrey Kuznetsov <[hidden email]>
> wrote:
> > Folks,
> >
> > Let me disagree with you.
> >
> > As you've mentioned, there is a history of changes for an issue, so
> nothing
> > can be lost. Comment deletions can be useful to maintain clear path of
> > issue evolution. For me, it's ok to delete misleading comments, but this
> > should be done with care, of course.
> >
> > 2018-05-16 12:51 GMT+03:00 Dmitriy Govorukhin <
> [hidden email]>
> > :
> >
> >> +1 Dmitriy,
> >>
> >> I do not see any reason for deletion comments.
> >> Maybe only edit operation must be allowed.
> >>
> >>
> >
> > --
> > Best regards,
> >   Andrey Kuznetsov.
>
>
>
> --
> Best Regards, Vyacheslav D.
>
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Re: Avoid JIRA comments deletion

Dmitriy Pavlov
Hi Vladimir,

I receive a number of such emails, then contributor deletes data. This is
valueable information about ticket history.

I'm not sure what are we trying to solve using this, as you said, perfectly
normal operation - deleting comments. Could you provide cases?

Sincerely,
Dmitriy Pavlov

ср, 16 мая 2018 г. в 15:18, Vladimir Ozerov <[hidden email]>:

> Agree, comments deletion is perfectly normal operation.
> What are we trying to solve?
>
> On Wed, May 16, 2018 at 3:12 PM, Vyacheslav Daradur <[hidden email]>
> wrote:
>
> > +1 to Andrey's point.
> >
> > Do we really have any problems with comment's deletion?
> >
> > I think: if a contributor will make a decision to remove a comment and
> > will not be able to do this he just will edit the comment with the
> > message *deleted*.
> >
> >
> >
> > On Wed, May 16, 2018 at 2:46 PM, Andrey Kuznetsov <[hidden email]>
> > wrote:
> > > Folks,
> > >
> > > Let me disagree with you.
> > >
> > > As you've mentioned, there is a history of changes for an issue, so
> > nothing
> > > can be lost. Comment deletions can be useful to maintain clear path of
> > > issue evolution. For me, it's ok to delete misleading comments, but
> this
> > > should be done with care, of course.
> > >
> > > 2018-05-16 12:51 GMT+03:00 Dmitriy Govorukhin <
> > [hidden email]>
> > > :
> > >
> > >> +1 Dmitriy,
> > >>
> > >> I do not see any reason for deletion comments.
> > >> Maybe only edit operation must be allowed.
> > >>
> > >>
> > >
> > > --
> > > Best regards,
> > >   Andrey Kuznetsov.
> >
> >
> >
> > --
> > Best Regards, Vyacheslav D.
> >
>
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Re: Avoid JIRA comments deletion

Vladimir Ozerov
People make mistakes. Sometimes I can edit comment. Sometimes I can delete
it if I understand it makes no sense. If I do this then I think that
comment adds no value.  If you restrict removal, then users would use
"Edit" and print something like "comment was removed". Same thing.

Again - what is the problem being solved?

On Wed, May 16, 2018 at 3:53 PM, Dmitry Pavlov <[hidden email]>
wrote:

> Hi Vladimir,
>
> I receive a number of such emails, then contributor deletes data. This is
> valueable information about ticket history.
>
> I'm not sure what are we trying to solve using this, as you said, perfectly
> normal operation - deleting comments. Could you provide cases?
>
> Sincerely,
> Dmitriy Pavlov
>
> ср, 16 мая 2018 г. в 15:18, Vladimir Ozerov <[hidden email]>:
>
> > Agree, comments deletion is perfectly normal operation.
> > What are we trying to solve?
> >
> > On Wed, May 16, 2018 at 3:12 PM, Vyacheslav Daradur <[hidden email]
> >
> > wrote:
> >
> > > +1 to Andrey's point.
> > >
> > > Do we really have any problems with comment's deletion?
> > >
> > > I think: if a contributor will make a decision to remove a comment and
> > > will not be able to do this he just will edit the comment with the
> > > message *deleted*.
> > >
> > >
> > >
> > > On Wed, May 16, 2018 at 2:46 PM, Andrey Kuznetsov <[hidden email]>
> > > wrote:
> > > > Folks,
> > > >
> > > > Let me disagree with you.
> > > >
> > > > As you've mentioned, there is a history of changes for an issue, so
> > > nothing
> > > > can be lost. Comment deletions can be useful to maintain clear path
> of
> > > > issue evolution. For me, it's ok to delete misleading comments, but
> > this
> > > > should be done with care, of course.
> > > >
> > > > 2018-05-16 12:51 GMT+03:00 Dmitriy Govorukhin <
> > > [hidden email]>
> > > > :
> > > >
> > > >> +1 Dmitriy,
> > > >>
> > > >> I do not see any reason for deletion comments.
> > > >> Maybe only edit operation must be allowed.
> > > >>
> > > >>
> > > >
> > > > --
> > > > Best regards,
> > > >   Andrey Kuznetsov.
> > >
> > >
> > >
> > > --
> > > Best Regards, Vyacheslav D.
> > >
> >
>
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Re: Avoid JIRA comments deletion

Dmitriy Pavlov
I do not suggest to restrict removal using JIRA rights, it is not
reasonable.

I ask contributors to avoid such practice. In a number of cases it doesn't
make any sense and confuses community members.

ср, 16 мая 2018 г. в 15:58, Vladimir Ozerov <[hidden email]>:

> People make mistakes. Sometimes I can edit comment. Sometimes I can delete
> it if I understand it makes no sense. If I do this then I think that
> comment adds no value.  If you restrict removal, then users would use
> "Edit" and print something like "comment was removed". Same thing.
>
> Again - what is the problem being solved?
>
> On Wed, May 16, 2018 at 3:53 PM, Dmitry Pavlov <[hidden email]>
> wrote:
>
> > Hi Vladimir,
> >
> > I receive a number of such emails, then contributor deletes data. This is
> > valueable information about ticket history.
> >
> > I'm not sure what are we trying to solve using this, as you said,
> perfectly
> > normal operation - deleting comments. Could you provide cases?
> >
> > Sincerely,
> > Dmitriy Pavlov
> >
> > ср, 16 мая 2018 г. в 15:18, Vladimir Ozerov <[hidden email]>:
> >
> > > Agree, comments deletion is perfectly normal operation.
> > > What are we trying to solve?
> > >
> > > On Wed, May 16, 2018 at 3:12 PM, Vyacheslav Daradur <
> [hidden email]
> > >
> > > wrote:
> > >
> > > > +1 to Andrey's point.
> > > >
> > > > Do we really have any problems with comment's deletion?
> > > >
> > > > I think: if a contributor will make a decision to remove a comment
> and
> > > > will not be able to do this he just will edit the comment with the
> > > > message *deleted*.
> > > >
> > > >
> > > >
> > > > On Wed, May 16, 2018 at 2:46 PM, Andrey Kuznetsov <[hidden email]
> >
> > > > wrote:
> > > > > Folks,
> > > > >
> > > > > Let me disagree with you.
> > > > >
> > > > > As you've mentioned, there is a history of changes for an issue, so
> > > > nothing
> > > > > can be lost. Comment deletions can be useful to maintain clear path
> > of
> > > > > issue evolution. For me, it's ok to delete misleading comments, but
> > > this
> > > > > should be done with care, of course.
> > > > >
> > > > > 2018-05-16 12:51 GMT+03:00 Dmitriy Govorukhin <
> > > > [hidden email]>
> > > > > :
> > > > >
> > > > >> +1 Dmitriy,
> > > > >>
> > > > >> I do not see any reason for deletion comments.
> > > > >> Maybe only edit operation must be allowed.
> > > > >>
> > > > >>
> > > > >
> > > > > --
> > > > > Best regards,
> > > > >   Andrey Kuznetsov.
> > > >
> > > >
> > > >
> > > > --
> > > > Best Regards, Vyacheslav D.
> > > >
> > >
> >
>